Shipping policy
Welcome to Nomad twist ! We're excited to have you shop with us. Please take a moment to read our shipping policy to understand how we handle the delivery of your orders.
Processing Time:
- Orders are typically processed within 1-2 business days after they are placed. During peak seasons, processing times may be slightly longer, but we always strive to get your order ready as quickly as possible.
Shipping Methods:
- We offer cash on delivery. delivery times will vary based on your chosen destination.
Domestic Shipping:
- For orders within Beirut, standard shipping usually takes between 1-3 business days for delivery.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email containing a tracking number, and instructions on how to track your package's journey, the driver carrying your package should contact you within 1-2 days after the order has been placed.
Shipping Costs:
- Shipping is for 4$ all over Lebanon.
Shipping Delays:
- While we do our best to ensure timely deliveries, please be aware that unforeseen circumstances such as weather, holidays, or carrier delays may impact delivery times. We appreciate your understanding in such situations.
Address Accuracy:
- It is essential to provide accurate shipping information during checkout. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete addresses.
Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact our customer support team within the days of the expected delivery date. We will work with the shipping carrier to resolve the issue promptly.
Returns Due to Failed Delivery:
- If a package is returned to us due to multiple delivery attempts, incorrect address, or refusal to accept the package, a re-shipping fee may apply. Alternatively, you may request a refund for the product amount minus the original shipping cost and any applicable return fees.
Thank you for shopping with us at Nomad Twist. If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. Happy shopping !